Frequently Asked Questions
Everything you need to know about your Status electronics experience.
What is the standard shipping time for my order?
We offer expedited 2-3 business day shipping on all domestic orders. International shipping typically takes 7-10 business days depending on your location and local customs processing.
Do my Status products come with a warranty?
Yes, every electronic device purchased from Status includes a comprehensive 12-month limited warranty that covers manufacturing defects and hardware malfunctions.
What is your return policy for opened electronics?
We offer a 30-day return policy. If the item is opened, it must be returned with all original packaging and accessories. A small restocking fee may apply to items that are not in 'like-new' condition.
How can I track my package after it ships?
Once your order is processed, you will receive an email containing a tracking number and a link to our carrier's portal to monitor your delivery in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and financing options through Affirm for qualifying purchases.
Are your products compatible with both iOS and Android?
Most of our smart devices and audio equipment are designed for universal compatibility. Please check the 'Technical Specifications' section on individual product pages for specific software requirements.